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About Us
RISK BASED, RIGHT SIZED SUPPORT
Via QRC is a boutique consultancy that builds simple, efficient quality and regulatory systems for how your business works today and where it is going next.
Our Story
In 1994, our family immigrated to the United States from Venezuela in search of a better life. That decision began a hard and beautiful journey of learning, adapting, and rebuilding through uncertainty and the many challenges of being a poor, immigrant family.Despite those challenges, our resolve and love for one another only grew stronger. More than 30 years later, we are humbled at being able to to bring our love, learnings and professional experiences into Via. Our small business honors our Venezuelan roots, the perseverance that brought us here, and our deep gratitude for the opportunity to build our American Dream.
FINDING OUR WAY
Our name comes from the phrase "La Via" which means "The Way" in Spanish. It was a long and beautiful road to find our way.
Now we help others find theirs.
Professional Services
Quality Management
Practical quality systems that bring clarity to compliance, strengthen operations and grow with your business, from building the foundation to managing everyday quality needs.
1. QMS Design & Build
Build a right-sized quality management system that aligns regulatory expectations with how your business works, with clear roles, connected processes and practical oversight.
2. Policy & Procedure Design
Design efficient processes that turn complex requirements into clear policies, procedures and workflows that reflect your operations and are easy for your team to follow.
3. Quality Events & CAPAs
Assess quality events, investigate deviations and identify root causes. Develop corrective and preventive actions that address risk, prevent recurrence and drive meaningful improvement. Develop metrics and KPIs.
4. Vendor & Audit Management
Build risk-based vendor qualification and oversight programs, supported by supplier assessments, audits and follow-up that strengthen accountability across your vendor network.
5. Change Management
Guide changes from initial assessment through implementation, with clear impact evaluations, appropriate approvals and coordinated training and documentation.
6. Training Management
Build practical training matrices, onboarding, role-based curricula, competency assessments and training records to help teams perform consistently.
7. QMS Quick Start
Quick turnaround QMS Documents and Templates tailored to your industry and business needs.
Risk Management
Make informed decisions with a clear understanding of what could go wrong, what matters most and where to act by assessing and mitigating risks to quality, safety, compliance and business operations.
1. Risk Assessments
Facilitate structured assessments of processes, products, systems and operations to identify potential failures, evaluate their impact and prioritize action.
2. Programs & Tools
Develop practical risk policies, assessment templates, risk registers and decision-making criteria that bring consistency to how teams evaluate and communicate risk.
3. Risk Mitigation & Actions
Translate assessment findings into clear controls, assigned responsibilities and achievable action plans that reduce risk and support daily operations.
4. Business Continuity
Identify critical activities, dependencies and potential disruptions. Develop practical response and recovery plans that help teams maintain essential operations.
5. Supplier & Third-Party Risk
Evaluate risks associated with vendors, contractors and outsourced activities, and establish oversight that reflects their importance to your business.
6. Change & Project Risk
Assess the potential effects of new systems, process changes, product launches and operational transitions so teams can address risks before implementation.
7. Risk Monitoring & Review
Establish indicators, review schedules and escalation processes to track emerging risks, evaluate controls and keep leadership informed through management reviews.
GxP Electronic System Management
Support for selecting, implementing, validating, auditing, remediating and maintaining electronic GxP systems that work for your business.
1. System Selection & Implementation
Translate business and regulatory needs into clear requirements, evaluate vendors, coordinate demonstrations and guide system configuration and rollout so your platform fits how your team works.
2. Computer System Validation & Assurance
Develop risk-based validation and assurance strategies, requirements, testing and documentation to demonstrate that systems perform reliably for their intended use.
3. Data Integrity & Compliance
Establish practical controls for electronic records, signatures, access and audit trails to help keep data accurate, complete, traceable and protected.
4. System Lifecycle & Vendor Oversight
Build processes for vendor qualification, system changes, periodic reviews and performance monitoring that keep platforms appropriately controlled as your business evolves.
5. System Decommissioning & Archival
Plan system retirement, data migration and archival with clear retention requirements, documented checks and continued access to the records your organization needs.
6. Ongoing System Administration
Support day-to-day system operations, including user access, permissions, configuration, issue coordination and routine maintenance, with clear responsibilities and documented controls.
7. System Training & User Guides
Create practical administrator guides, system usage guides and role-based training that help users work confidently and administrators manage systems consistently.
Manufacturing Operations
Hands on support for your manufacturing operations and product quality from formulation through commercialization for biotech, pharma, food, nutraceutical and cosmetics.
1. Research & Development
Support formulation design and development by connecting product goals with ingredient considerations, manufacturing capabilities and quality requirements.
2. Batch Record Support
Design clear master manufacturing instructions, batch records and supporting documentation. Support batch record review, discrepancy resolution and release.
3. Specs & Product QC
Develop practical raw material, in-process and finished product specifications, sampling plans and testing requirements that support consistent product quality.
4. Process Improvement
Apply lean principles and risk-based problem-solving to reduce waste, address bottlenecks and improve manufacturing consistency while maintaining quality controls.
5. Food Safety Programs
Develop practical food safety programs, hazard assessments, preventive controls and sanitation procedures that help teams manage risk and maintain consistent production.
6. Audit & Inspection Readiness
Gap assessments, mock audits, action planning, documentation support and audit-day backroom coordination for SQF, BRCGS, NSF, NSF Certified for Sport®, kosher, halal and applicable USDA, FDA, MHRA and Health Canada inspections.
Healthcare Operations
Patient centric support for hospitals, nursing facilities and healthcare organizations to design compliant processes, apply for complex State & Federal Programs, prepare for inspections and reviews.
1. Local & Federal Applications
Help teams organize program applications, supporting documentation and implementation plans. Experience includes supporting applications for Utah’s Behaviorally Complex programs.
2. Staff Training
Develop role-based training, onboarding materials, practical guides and competency tools that help staff understand expectations and apply processes consistently.
3. Survey Readiness
Prepare for surveys and regulatory reviews through gap assessments, mock reviews and documentation readiness. Support plans of correction, assigned actions and follow-up monitoring.
4. Incident & Risk Management
Strengthen processes for reporting, reviewing and responding to incidents and concerns. Help teams identify contributing factors, prioritize risks and implement actions that reduce recurrence.
5. Food Safety Programs
Develop practical food safety programs, hazard assessments, preventive controls and sanitation procedures that help teams manage risk and maintain consistent production.
Industrial Operations
Support for structural steel fabricators, industrial suppliers and project teams to organize inspections, strengthen documentation and manage quality activities from supplier readiness through project closeout.
1. Inspection Logistics
Coordinate inspection schedules, supplier communication, site access, travel documentation and visa application support so inspectors arrive prepared and project teams stay informed.
2. Material Quality/Traceability
Organize material test reports, heat-number records, inspection reports and supporting certificates into clear, traceable project files that are easy to retrieve and review.
3. Nonconformances
Establish clear processes for documenting defects, coordinating technical review, tracking approved repairs or rework and verifying that corrective actions address recurring problems.
4. Employee & Equip. Records
Maintain qualification and training records, certification renewal trackers and inspection-equipment calibration schedules to help teams demonstrate readiness.
5. Quality Systems
Develop practical quality manuals, procedures and recordkeeping processes. Support gap assessments, internal audit preparation and corrective action tracking for customer and certification reviews.
Regulatory Landscape
Meet the Team
Ana Davis
CEO & Lead Consultant
Ana Davis is the founder and CEO of Via, bringing over 15 years of experience leading Quality, Risk, & Compliance across regulated industries.
Joel Davis
COO
Joel Davis is the co-founder of Via, bringing over 20 years of experience in business, operations procurement and finance across banking and retail.
Nakari Rodriguez, RN
Clinical Consultant
Nakari Rodriguez is a Director of Nursing with over 15 years of healthcare leadership, skilled nursing, long term care, behavioral and IDD environments.